Privacy Policy
Last updated: 08/08/2025
Contact Email: contact@thanksandthings.co.nz
At Thanks & Things, we value your privacy and are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or purchase our products.
Information we collect
We may collect the following types of personal information when you interact with us:
- Name, address, email, and phone number
- Payment and billing details
- Delivery information
- Order history
- Any information you choose to provide through our contact forms, email, or social media
We may also collect non-personal information such as IP addresses, browser types, and website usage statistics to help improve our services.
How we collect information
We collect personal information through:
- Our website checkout process
- Newsletter subscriptions
- Contact forms
- Email or phone communications
- Social media interactions
- Cookies and analytics tools
You have the option to disable cookies in your browser settings, although this may affect the functionality of our website.
How we use information
We use your personal information to:
- Process and deliver your orders
- Communicate with you about your purchases or enquiries
- Improve our products and services
- Send promotional materials (if you have opted in)
- Comply with legal obligations
We will only use your personal information for the purposes for which it was collected or for a related purpose that you would reasonably expect.
Sharing your information
We do not sell or rent your personal information to third parties.
We may share your information with:
- Trusted service providers who assist with payment processing, order delivery, or marketing (under strict confidentiality agreements)
- Legal authorities if required by law
Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. Information is stored securely, and only authorised personnel have access to it.
Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate or incomplete. To make such a request, please contact us at contact@thanksandthings.co.nz.
Retention of information
We retain personal information only for as long as it is required for the purposes outlined in this Privacy Policy or as required by law.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Changes to this privacy policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website, and the “Last updated” date will be revised accordingly.
Contact us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
📧 contact@thanksandthings.co.nz