Terms and Conditions
Last updated: 08/08/2025
Contact Email: contact@thanksandthings.co.nz
Definitions
- “We”, “Us”, “Our” refers to Thanks & Things, a business operating in New Zealand.
- “You”, “Your” refers to the customer or visitor using our website and services.
- “Products” refers to our gift boxes, curated items, and related goods offered for sale.
Use of Website
You agree to use our website in accordance with all applicable laws and regulations in New Zealand. You must not use our website for any unlawful purpose or in a manner that could damage or impair its functionality.
Products and Availability
We make every effort to ensure that product descriptions, images, and prices are accurate. However, availability may change without notice. If a product in your selected gift box is unavailable, we reserve the right to replace it with an item of equal or greater value.
Pricing and Payment
All prices are listed in New Zealand Dollars (NZD) and include Goods and Services Tax (GST) where applicable. Payment must be made in full before your order is processed and shipped. We accept major payment methods as displayed at checkout.
Shipping and Delivery
We deliver within New Zealand and to selected international destinations. Shipping times are estimates only and may be affected by factors outside our control. We are not liable for delays caused by postal or courier services.
Return and Refunds
Due to the nature of our products, returns are only accepted for items that are faulty or damaged upon arrival. If you receive a damaged or incorrect product, please contact us within 7 days of receipt at contact@thanksandthings.co.nz with your order details and photos of the item.
You are responsible for covering the shipping costs when returning an item, unless it is faulty. All returns must be sent using a tracked service with a signature required. Upon receiving the returned item, we may, at our discretion, exchange it, replace it, issue a store credit, or refund the purchase price.
Please note that we do not offer exchanges, refunds, or accept returns on sale items or custom-made orders.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
For full details, please see our Refund & Returns policy.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Thanks & Things and is protected by New Zealand and international copyright laws. You may not use, reproduce, or distribute our content without prior written permission.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability for any claim will not exceed the amount paid for the product in question.
Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and store your personal information.
Changes to Terms
We may update these Terms and Conditions from time to time. Changes will take effect immediately upon posting to our website. It is your responsibility to review the Terms periodically.
Governing Law
These Terms and Conditions are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.
Need help?
If you have any questions about these Terms and Conditions, please contact us at:
📧 contact@thanksandthings.co.nz